When your internet is down, it may be quite bothersome. You have two options when it comes to troubleshooting the internet: either start by attempting to fix WiFi issues or the internet itself, or carefully work your way through the procedures.
Sometimes you just need to go back online as soon as possible, even if thorough troubleshooting is preferable for finding the root of an issue once and for all. Therefore, here we will walk you through the basic checklist before you start troubleshooting and then the best 9 quick methods to fix your internet issues.
Basic Checklist to Fix WiFi Issue
If your Wi-Fi problem is confusing or you don’t think it’s too serious to look into additional issues, this list is an excellent approach to fix internet problems.
1. Make Sure WiFi is Turned On
Make sure your device has WiFi switched on and that you are connecting to the correct network before attempting to resolve your connection. In the upper-right or lower-right corner of your screen, the majority of gadgets will display a WiFi status sign. To activate WiFi, you may either choose this icon or access the device’s settings.
The WiFi icon is located in the upper-right corner of the screen on a Mac. If this sign isn’t shown on your Mac, select System Settings > Control Centre > WiFi > Show in Menu Bar after clicking the Apple logo in the upper-left corner of your screen.
2. Check Your Router’s Lights
The vast majority of WiFi routers include a row of lights on the front that show how well your network connections are working. An orange, red, or flashing light may indicate that something is amiss, but a solid green or white light often indicates that everything is operating as it should. It’s crucial to remember that rapidly flickering lights on your modem or router might just indicate that data processing is underway.
3. Check for Outages
Checking for internet issues in your neighborhood is a good idea. This will inform you whether the issue is with your ISP (internet service provider) or your router. If your ISP is having outages in your location, there is typically little you can do but wait.
4. Check WiFi Connectivity on Other Devices
To determine if the issue is with your device or your router, you should always attempt to connect to your WiFi network using at least one additional device, such as a gaming console, tablet, smartphone, etc. Your router or ISP is most likely the source of the issue if you are unable to connect using multiple devices.
Top 9 Troubleshooting to Fix Internet Issues
Several situations may arise when resolving wireless network problems. Nonetheless, useful end-user insights might assist network managers in identifying issues. Here, we have enlisted the 9 most effective steps to fix WiFi issues
1. Restart The Router And Modem
Sometimes problems with internet access can be resolved by restarting the router. Restarting your router might restore its functionality if it hasn’t been in use for a while. Similarly, restarting your modem could fix the issue.
Similar to how a router or modem’s hardware and software components might occasionally cause problems, your computer may need to be restarted occasionally to clear the cache and refresh any ongoing processes.
- Disconnect the modem and router.
- Plug the modem in and turn it on after waiting at least 30 seconds.
- After another 60 seconds, connect the router and switch it on.
- Before checking to see if your connection has been restored, wait two minutes.
Although restarting your network or modem might solve connectivity problems, you could need a new modem or router if you find yourself having to do it daily or many times a week. A call to your local ISP may be necessary in such a situation.
2. Evaluate Software Problems
Your connectivity problems may be caused by strict firewall regulations or security measures. For instance, network intrusion protection, which filters and blocks dangerous traffic like a software firewall, is a feature of many new-generation antivirus programs like Norton and ThreatDown.
An issue between two software firewalls, such as Windows Firewall and a private, third-party firewall, can cause traffic to be mistakenly blocked when they are installed on the same machine. To find out if your computer’s firewall is the source of the connection problem, try temporarily turning it off if you recently installed or updated it.
3. Open Windows Network Diagnostics and Check Your DNS Settings
Windows Network Diagnostics is a program that allows users to diagnose problems with their internet connections. Just choose Network & Internet > Status under Windows Settings. After that, click Network Troubleshooter after opening Network Settings.
After that, the Windows Network Diagnostics program will perform a few tests to identify potential causes of your internet connection problems. If a problem is found, Windows will provide you with a list of steps you may do to get your connection back.
4. Reset Internet Explorer Settings
Try the following browser settings reset if you’re using Internet Explorer to see if it fixes your connection:
- Shut off every open application.
- Choose the Advanced tab after opening Internet Explorer > Tools > Internet settings.
- Click Reset after selecting Reset Internet Explorer Settings.
- Restart your device after choosing Close > OK and waiting for the default settings to return.
5. Reset Network Settings
If you are unable to connect to the internet, you should try a network reset as a last resort because it may impact other programs you may be using. Network resets are occasionally necessary, though, for instance, if you just upgraded your operating system. Check Reset or remove Wi-Fi network settings on Mac and reset network settings on Windows
6. Restart File/Windows Explorer
Try restarting File Explorer on your computer as a fast troubleshooting solution. To access File Explorer (or Windows Explorer on prior versions of Windows), click CTRL + ALT + DEL to enter the Task Manager. Use the right-click menu to choose Restart.
7. Check Windows Services
As mentioned above, use CTRL + ALT + DEL to launch your computer’s Task Manager. At the bottom of the window, select the Services option and click Open Services. In the list, locate the DHCP client and make sure its status is set to Running. If Stopped or Disabled appears, choose Properties with a right-click. After choosing Automatic as the Startup Type, choose Start > Apply > OK.
8. Forget Wi-Fi Network
A Wi-Fi network that you previously saved could no longer be accessible to you if your network settings have recently changed. To fix this issue, navigate to Settings > Network & Internet > Wi-Fi > Manage recognized networks. After choosing the relevant network, click Forget. Next, locate your network and reconnect by clicking on the Wi-Fi icon on the taskbar.
9. Reboot The Computer
It is common for the operating system software that controls the adapter to malfunction. For this reason, restarting your computer is always a smart idea. By doing this, you can make sure the settings are not reverting to previous sets and erase the cache. This is something we observe often. Occasionally, even after making all the necessary adjustments, the corrections are not effective until the machine has been restarted.
If none of the steps above worked, you might need an expert PC repair service near you to look at your WiFi network. Thankfully, Techonroad has professional WiFi technicians in your area who can help you with the Internet and device setup, fix Internet issues, run Ethernet cables through your walls, and more.
For the installation and configuration of any WiFi equipment, our professionals are fully trained and certified. We’ll even stay after the job is finished to walk you through everything and answer any concerns so that when we depart, you can feel secure about your network.
Contact Us
Name: Tech On Road
Address in Lower Hutt: 1 Plunket Avenue, Petone, Lower Hutt 5012
Address in Upper Hutt: 101 Riverstone Drive, Riverstone Terraces, Upper Hutt 5018
Address in Masterton: 41 Queen Street, Masterton 5810
Phone Number: 0800 131 303
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